How To Choose the Correct Company for Your Window Repair or Replacement

Written ByStacy Nass

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You found some broken glass in your yard or on the road, you go to pick it up, only to find that it’s not just a small rock-it’s part of your car! If this sounds like you, then maybe you need the assistance of an auto glass company-and fast.

Since there are many options available (broken windshield repair and replacement, etc.), you need to be careful about how you choose the company that will handle your repair or replacement. A good place to start would be this list of top 10 misconceptions people have about auto glass companies, so here goes:

1. “My insurance company can take care of it.”

Although most car insurance policies do indeed cover windshield repairs, there are several instances where they would not cover it.

Also, failing to get your windshield repaired or replaced could affect your premiums. With all of this in mind, it’s best to contact an auto glass company for cost-effective and convenient service! We’ll help you through the process and even get you a discount for using one of our coupons.

2. “I can’t afford it.”

If you’re worried about the cost of repairing or replacing your windshield, consider these statistics from a 2009 CarCare.org survey:

* 78 percent of people surveyed have spent between $100-$499 on auto glass replacements in the past five years

* 20 percent have spent more than $1,000!

A professional company will offer you fast service and won’t take advantage of your situation by offering a high price. Look for a company that offers free mobile service and has a good reputation. Read reviews and testimonials to find a company with the best value.

3. “My windshield doesn’t need to be replaced.”

A cracked or chipped windshield should not be taken lightly-it’s simply unsafe! The smallest crack can spread rapidly, so it is crucial that you have any damage repaired as soon as possible. Also, if your insurance company decides to total your vehicle, you’ll need a windshield replacement before getting paid.

4. “I can’t get my window repaired until the next day.”

Yes, many companies operate on an appointment-based schedule; however, most are open 24 hours a day, 7 days a week for your convenience! So if you find yourself in need of service on a weekend or after business hours, you can still get it.

5. “Repairing my windshield is not an option.”

For the most part, repair is usually faster and less expensive than replacement. A small chip about the size of a dime can be repaired in a matter of minutes for a fraction of what you would pay for replacement. However, if your damage is larger than a chip, it’s best to have your windshield replaced for safety.

6. “I need to do it ASAP.”

Don’t panic! Auto glass companies can offer repairs and replacements for any type of damage, no matter how big or small! Repairing your windshield will not take very long at all-and we’ll even give you a free mobile service so you won’t have to leave your house.

7. “It’s impossible to find a company this late at night.”

No need to stay up all night! Many companies, including Safelite AutoGlass, are open 24 hours a day, 7 days a week for your convenience-so you can get the service you need when you need it! Or, if you prefer an appointment-based service, simply call a few days in advance to ensure availability.

8. “No company will work with my insurance.”

The majority of auto glass companies accept several types of insurance providers for cost-effective service! Contact your agent and have them contact the repair company directly to get pre-approval before you schedule service.

9. “These companies are always trying to rip people off.”

While some companies out there are less than professional, this is not the case with all of them! It’s understandable that you would be skeptical about these types of businesses-but there are many reputable professionals available, especially online. Just do your research first!

10. “It’s too hard to pick a comp orany from the cracked internet.”

This is not necessarily true. Check out online reviews, read testimonials and ask for referrals from your friends and family before you settle on a company! If you simply don’t have the time or patience to choose the right business, go with one recommended by an insurance agent or trusted friend.

11. “My car is too old for them to work on.”

Auto glass companies can offer repairs and replacements for any type of damage, no matter how big or small! And the fact that you have a late model vehicle shouldn’t even be a factor in your decision-if it’s affordable, reliable and protected by warranty, go for it!

12. “I can wait until I get back home.”

If you are not in an emergency situation, of course it’s best to call ahead and schedule an appointment-but don’t make the mistake of waiting too long! For instance, if your windshield is severely cracked or you have sustained damage that has spread to your vehicle’s interior, do not risk driving it any longer.

13. “All glass companies are the same.”

Not even close! Unlike most businesses, there is no such thing as a franchise fee-which means you can call any company and still get quality service at an affordable price! Local or not, all of our providers offer reputable services and aim to please.

14. “They’re going to replace my entire windshield.”

Don’t panic! Auto glass companies can offer repairs and replacements for any type of damage, no matter how big or small. And they won’t affect your vehicle’s warranty either-so you don’t have anything to worry about!

Final Thoughts

Having a windshield replacement can be costly-but the cost generally outweighs the risks of not having it fixed. If you are willing to put in some work and research, you should be able to find a reputable business that won’t take advantage of your situation.

When all else fails, consider scheduling an appointment with a company recommended by an insurance agent or trusted friend. If you would rather call after hours, know that most professionals are available 24 hours a day-and some even have emergency mobile service! So don’t be caught without auto glass on your car when you are most in need. Give us a call for your free estimate today!